Contact Us
Betting Sites Australia is an independent comparison platform built for Australian punters. If you have a question about our reviews, a correction to flag, a responsible gambling concern, or simply want to understand how we work, this page tells you how to reach us and what to expect when you do.
We read every message we receive. Response times vary depending on volume, but we aim to get back to genuine enquiries within two business days (Australian Eastern Time).
What you can contact us about
Before reaching out, it helps to know what falls inside our scope and what sits outside it. The table below covers the most common reasons people get in touch.
| Reason for contact | Can we help? |
|---|---|
| Factual corrections to a review or rating | Yes — please include the page URL and the specific detail you believe is wrong |
| Questions about how we rank and rate betting sites | Yes — see our methodology note below or read our About Us page |
| Responsible gambling support | Partial — we can point you toward resources, but for immediate help please visit our Responsible Gambling page or contact Gambling Help Online directly |
| Disputes with a betting operator | No — we are a review site, not a regulator. Contact the operator's support team first, then escalate to the relevant licensing authority if unresolved |
| Advertising or partnership enquiries | Yes — but note that commercial relationships do not influence editorial ratings or rankings |
| Legal or compliance queries about site content | Yes — please include full details and reference the relevant page |
How our rankings work — a brief note
We receive a lot of questions about why a particular site sits where it does in our rankings. The short answer: our editorial team researches each betting site independently against a consistent set of criteria, and commercial arrangements do not buy a better position. Where Betting Sites Australia earns affiliate revenue — which happens when you follow a link and sign up — it does not affect the score a site receives.
The factors that do determine a ranking include licensing and regulatory standing, the quality and range of betting markets available to Australian players, how welcome bonuses are structured (including wagering requirements and any caps on winnings), the payment methods accepted in AUD, withdrawal processing times, and the availability of customer support in Australian time zones. Every site we cover receives the same scrutiny, and every write-up carries at least one genuine limitation alongside the strengths.
If you think we have assessed a site unfairly or missed something material, we want to know. Send us the detail — we review editorial challenges seriously.
Sites we currently cover
Our reviews and rankings focus on betting sites accessible to Australian adults. The options we currently cover, in editorial rank order, are:
- Golazzo — top-ranked, editorial rating 10.0
- Zoccer — editorial rating 9.9
- Betninja — editorial rating 9.8
- Bet Republic — editorial rating 9.7
- Crownplay — editorial rating 9.6
- Roby Casino — editorial rating 9.5
- Instant Casino — editorial rating 9.4
- Kingmaker — editorial rating 9.3
- Reelraven — editorial rating 9.2
- Playio — editorial rating 9.1
If you have a question specific to one of these operators — about their bonus terms, payment options, or how they handle Australian accounts — mention the site name in your message and we will point you to the relevant review or respond directly.
Responsible gambling resources
If your enquiry is about gambling harm — whether for yourself or someone close to you — please do not wait for a reply from us. Trained support is available around the clock in Australia:
- Gambling Help Online — gamblingsupportnsw.org.au or 1800 858 858 (free, 24/7)
- Lifeline — 13 11 14 (crisis support, 24/7)
- Beyond Blue — 1300 22 4636
Our Responsible Gambling page also covers the practical tools available on most betting platforms — spending limits, cooling-off periods and self-exclusion — and explains how to use them.
Legal and terms
Use of this site is subject to our Terms and Conditions. If your contact relates to a legal matter or a content takedown request, please include full details in writing and we will respond accordingly. We do not accept service of legal process by email alone.
A few things to include in your message
To help us respond quickly and accurately, please:
- Tell us the specific page or betting site your question is about (a URL helps)
- Describe the issue or question as clearly as you can — vague messages take longer to resolve
- If you are reporting a factual error, tell us what the page says and what you believe is correct
- For partnership enquiries, give us a brief description of your organisation and what you are proposing
We do not respond to unsolicited link-exchange requests, SEO pitches or bulk outreach. Those messages are not read.